Bank Jabarbanten or BJB has one of the confirmation service programs with the BJB call center, better known. This program is a form of action from a call center service that is ready to assist with all issues related to this bank account.
BJB is a regional bank that has branches in many places around West Java and Banten, so it is not surprising that the number of customers from various circles is also very large. In order to meet all the needs of our customers, BJB has made improvements in various aspects.
One of them is the field of service. They continue to improve their services so that consumers can feel comfortable saving at the bank. Bank BJB’s flagship service is a 24-hour call center with 14049 hotline. This call center is available not only to customers, but also to non-customers.
Because they provide complete information about various services at Bank BJB for non-customers who feel interested. The 24-hour service period makes it easy to receive service at any time. Especially in urgent situations.
This call center service is not free, so you need to have enough credit to ensure that your connection is not interrupted on Tenga H Road. The range of credits required depends on the operator you are using, as each operator has a different rate.
Below are the types of banking services you can check at the BJB Call Center, so you don’t have to come to the bank and stand in long lines just to receive the following services: Especially if nature is so urgent.
Bank BJB Products and Services Information
Being an information center for customers and non-customers is the main and most common function of a call center. This function cannot therefore be separated from the call center in bank BJB. Here’s what information you can ask at this call center:
- General information about our products and services
This information includes all of BJB Bank’s products and services. Customer service will describe in detail each product and service asked. Typically, prospective customers request this information in as much detail as possible until they have successfully opened a BJB account.
This phone connection service is certainly very helpful for prospective customers who want to dig up information about this regional bank. This is because the information they obtain is considered before opening a savings account.
- Account Opening Information
Many prospects out there are still confused about the steps to create a BJB bank account, but are also reluctant to go to the bank and ask directly . Therefore, they will prefer to ask questions through the BJB call center first.
- Location information for ATM and bank bjb offices
If you are frustrated in a foreign country and can’t find an ATM, you should immediately check with the bjb call center to get accurate information about the location of the ATM or bank office. Especially when you’re in an area where you don’t have a good Internet connection to open a map application.
- Weekend Banking Services Rocas i Information
Normally, banks are not open on weekends, but there are several branches of bank bjb that remain open on weekends. The lack of that number causes many people to be unaware of the existence of weekend banking services.
Therefore, for those who are in an emergency and really need this service, contacting bjb call is the best solution. The reason is that the customer service provides the location of the bank that will provide exactly the weekend banking service.
- Account balance and information about changes
It seems that customers of the bank’s BJB no longer have to worry when they want to check for balances or account mutations. Because they don’t have to go to ATMs or check M-banking again. Simply call 14049 and CS will provide you with the information.
ATM card blocking that needs to be verified at bank BJB call center
This one service is very convenient in case of emergency. This is because you need to do it quickly to block your ATM card when your card is lost so that your bank account balance is safe and not misused.
ATM card loss often occurs, but this is caused by several factors. Such factors are theft, cards swallowed up by ATM machines, and other reasons. If your ATM card is not blocked immediately, it will be very dangerous. Therefore, you should check with the BJB call center immediately.
With this service, you don’t have to waste time visiting banks and waiting in line for long periods of time. This state actually gives you the opportunity for the perpetrators to freely misuse the money in your account. Therefore, blocking should be done as soon as possible.
Customer complaints about bank BJB
As a customer, you have the right to file all complaints related to bank bjb’s performance, bank account issues, services, facilities, and infrastructure. If you find something that does not conform to the rules, please check with the BJB Call Center.
You are free to lodge a complaint with customer service regarding any complaints you feel when saving at bank BJB. The complaint is then followed up by the parties concerned. In addition, they also provide solutions to all the problems I am with your bank.
This complaint service is a form of concern for the customers of Bank BJB. Because customer complaints can be used as a stepping stone to develop what is missing and continue to improve.
Reset Password bjb Net and BJB SMS
The latest service of bjb call center is to reset bjb net and bjb SMS password. The features of this service are very important for your bjb net and bjb SMS users. Especially if you have completely forgotten the password of two types of banking services.
Of course, you can’t open it and you can’t trade using both types of services. Resetting both passwords usually needs to be done on an ATM machine. This is certainly very troublesome for most customers.
Therefore, Bank BJB provides services for resetting BJB Net and BJB SMS passwords through BJB Call Center. This is intended to make it easy for you to handle all the changes in D-Passwar, just check with the bjb call center and follow another simple process.
For customers who are currently abroad and are experiencing issues related to their account, they can contact the bjb call center via +622180631232. This is because the normal hotline cannot be contacted when you are outside the Neg e Li.
Benefits of BJB Call Center Services
In addition to the service types that offer a myriad of benefits to customers, checking with the BJB Call Center is also a benefit. Some of the benefits of this service include:
- Anyone can easily access it using a mobile phone or mobile phone.
- This service saves a lot of time and energy because you don’t have to visit the branch office.
- Quick response and service, very suitable in crisis situations.
Customer comfort and satisfaction are very much a priority by bank BJB, so it is not surprising that all its service products and services are very easy for customers. One of them is H-Call BJB, because your banking problem can be solved without any hassle when checking with BJB Call Center.