Tri Call Center can solve various consumption problems
The Tri call center is very useful for smartphone users. This is because the call center can provide a way to solve various problems faced by consumers. Sorting itself is one of the largest suppliers in Indonesia. Its users have spread to various corners of remote areas.
There are several things that are the advantages of this provider. One of its advantages lies in the price. Sorting is well known as a supplier that provides low prices to customers. The low price can be seen from several packages ranging from internet to phone. With it, consumers will be very pampered.
The signal is also a champion. Although some people in the village still complain about it, the signal speed of this map in urban areas is quite fast. If you are one of the provider’s users, be sure to contact the sorting call center when you encounter any problems. In fact, there are a lot of problems that CS can solve.
Difficulty using the official Tri app
The main problems that are definitely felt by users are related to the use of the official app. The app itself is called Bima+. The existence of such applications is very useful for users. In it, there is complete information of the card ranging from credit, internet packages, to the active period of the card. In addition, user data is also present.
In Bima+, there are also many services that can be used by consumers. One of the most important services is to recharge the credit. There there will be a nominal option that can be purchased. When they have chosen the nominal, users can make payments in different ways, ranging from mbanking to electronic money.
In addition, it is also possible to replenish quotas. Even the choice is very complete. Surprisingly, there are often promos on the quota provided by Bima+. Just like credit, payments can be made through mbanking and electronic money. However, if the stock of credit is held, quota payments can also be made using credit.
There are many other services on Bima+ such as music apps. With so many of these services, you will definitely be at a disadvantage if you don’t use them. Therefore, the difficulties in not understanding how to use this app need to be resolved. The easiest way is to contact the sorting call center.
When you contact the call center, simply explain to CS the difficulties encountered in using the Bima+ application. There, CS will explain the application in general. But after that, consumers can also ask questions related to perceived personal problems.
Usually, common problems related to using the Bima+ app are divided into two. The first problem is in the form of difficulty connecting while the second problem is in the form of difficulty buying packages. When you contact the sorting call center, both issues will be resolved by being explained in detail.
Difficulties during registration
There are new rules for the use of SIM cards that have only been in effect for a few years. The rules are in the form of a card registration using personal data in the form of NIK and KK Number. In fact, this method of registration is very easy for all suppliers, including sorting. If you want to register, there are two options.
The first option is to visit the official sorting website at the address of the https://registrasi.tri.co.id/. When entering the address, the customer will immediately be prompted to enter the sorting number you want to save. In addition, an ID card number and a KK number will also be requested. After that, the serial number of the cartoon will be requested.
To see the serial number, you need to look at the back of the SIM card. Enter the last number on the number there. Then, check the column to prove that you are not a robot. Finally, click Submit and registration is complete. In addition to new cards, this method can also be used when registering an old card.
In addition to using the official website, registration can also be done by SMS to 4444. The SMS format is No. NIK#No. KK then send it to 4444. Both methods are also easy to record. But if you encounter difficulties, it is possible to contact the sorting call center.
Difficulties are usually felt when the registration has been done, but there is a notification that the registration has failed. This usually happens due to two possibilities. Firstly, your name has been registered too often while secondly, it could be due to an error in the system. By contacting the call center, these issues will be known.
If the problem is like in the first point, the sorting call center will advise you to disaggregate first on another card. However, if the problem is related to the system, the call center will help you at that time so that the registration can be completed. This certainly makes it easier than having to come straight to the exit.
There are many other complaints that can be reported
In addition to being related to Bima+ and card registration, there are many other complaints that can be expressed in the call center. One of the most common problems is related to the filling of packages that do not fit. This can happen even if the pulse has been cut off. These problems are usually caused by interference with the system.
If there is no communication with the sorting call center, the call center may not know that the customer’s credit has been deducted. If this happens, the customer’s money will be wasted. When you contact a CS because of this issue, certain data will be requested by the CS.
The data refer to the charging time in relation to the number of credits issued. Don’t leave an error when CS asks for these details. Thismay make the issue unresolved and CS will advise you to come to the exit. In addition, contacting the call center can also be done when there are questions.
Of course, the issue in question is related to the relationship between the customer and the supplier. There is no need to hesitate when you call just to ask a question. This is because the sorting call center itself has been trained to answer such questions. This obviously benefits you as a customer.
By asking CS directly, the answer obtained is certainly the best answer. This will be different from searching for information on the Internet yourself. When you search for information on your own, the content is not necessarily valid. In addition, you should also have doubts about the veracity of the answer.
The call center can be contactedby this method
When you contact the sorting call center, you have several numbers to choose from. The first number is 132. This is a type of prepaid call that costs 300 rupees per call. If you object to the charges, you can call 0896-4400-0123.
This number uses the usual rate, so it is different from 132. In fact, if you want a free one, customers can call 0899-9800-123. It’s just that, the number is only available on WhatsApp. It fits perfectly with Indonesians who make WhatsApp the leading chat app.
Another option to contact him is to use social media. Sorting himself is very active on social media. There are official accounts on several platforms such as Facebook, Twitter, Instagram. All three can be contacted using Direct Message or using facebook messenger.
Make sure you are optimal in using the existence of the call center. Don’t be like most Indonesians who don’t understand its use. In fact, these conditions will harm you as a consumer. Supplier issues will be more resolved when communicating with all three call centers.